Analysis of the Legal Framework for e-Governance to Implement ICT Applications

Abstract

ICT has brought revolutionary changes to the daily lives of people, businesses, and governments through its global interactivity. ICT has revolutionized both public and private sector governance with the development of Web 1.0 to Web 5.0 with the evolution of artificial intelligence, chatbots and cloud computing, as well as the Internet of Things (IoT). E-governance is being embraced by governments worldwide, particularly to handle administrative issues more readily and with greater transparency and citizen involvement. The digitalisation of public services is significant to a range of Sustainable Development Goals, in particular, SDG 16 and SDG 9, as digital innovation is introduced into the organisation of government work. E-governance creates inclusive, accountable institutions and empowers citizens by both making initiatives more participatory and delivering services more citizen-oriented. The article examines the definition, extent, and issues surrounding e-governance, and argues that it is essential for enhancing socio-economic growth and building trust in institutions. It also includes strategic recommendations to improve e-governance performance by integrating ICT. E-governance promotes the principle of sustainable and inclusive development by focusing technological progress on the SDGs' objectives, making it an essential contributor to sustainable, inclusive, and resilient development.