Technological Disruption in Indian Logistics: A Study of Autonomous Vehicles in Last- and Mid-Mile Delivery

Abstract

Purpose: The last-mile and mid-mile delivery landscape in India are undergoing a significant transformation driven by the growing adoption of Autonomous Delivery Vehicles (ADVs). These include various types, such as ground delivery robots, aerial delivery drones, and self-driving trucks and vans, which are set to impact the logistics sector fundamentally. Th study proposes a conceptual model based on Technology Readiness Theory and Innovation Resistance Theory to understand improvements in operational efficiency, cost reductions, and increased sustainability, addressing challenges  high labor costs, environmental impacts, and urban transportation congestion.

Methodology:  use a survey method with a questionnaire to identify the barriers and challenges faced by ADVs in India and explore user perceptions of technological innovation in this context. PLS-SEM is  to validate the model.

Result: The analysis indicates that the adoption of ADVs in India is likely to be gradual and essential for ongoing innovation, with careful consideration of social stability.