Enhancing the Accessibility of Tourists with Disabilities in Religious Sites through Smart Tourism Technology

Abstract

The study has been motivated by the gap between the increasing numbers of people with disabilities worldwide who travel and the adequacy of tourism facilities, especially religious place tourism facilities for people with disabilities. This study examines the relationship between the use of smart tourism technology at religious sites and accessibility for tourists with disabilities. This study evaluates current accessibility at religious sites, identifies challenges faced by disabled tourists, and proposes smart tourism technologies to create inclusive experiences that support full cultural and spiritual engagement.