Decoding Gen Z: Unraveling Workforce Preferences, Consumer Behavior, and Financial Decision- Making in The IR 4.0

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Sidharth Raja Halder, Avirup Mukherjee, Dr. Kasturi Sahay
Dr. Manish Prasad Rajak, Dr. Ashish Mohan, Sephalika Sagar

Abstract

Purpose of the Study: This study examines Generation Z’s workforce preferences, consumer behavior, and financial decision-making in Industry 4.0, highlighting their evolving expectations and the need for adaptive business strategies.


Objectives: To analyze Gen Z’s job preferences, work flexibility, and career expectations. To explore their digital engagement, brand loyalty, and sustainability-driven consumption. To assess their financial decision-making, investment habits, and financial literacy.


Methods: A quantitative survey was conducted using a structured questionnaire with multiple-choice and Likert-scale questions. Data from 419 respondents was analyzed through statistical techniques.


Findings: Gen Z prefers remote and hybrid work models, values work-life balance, and seeks digital integration. Their consumer choices are shaped by social media, sustainability, and brand authenticity. Financially, they favor digital banking and investments but lack financial literacy.


Conclusion: Organizations must adapt by offering flexible workplaces, enhancing digital engagement, and promoting financial education. Aligning strategies with Gen Z’s preferences is crucial for long-term success in Industry 4.0.

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How to Cite
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Sidharth Raja Halder, Avirup Mukherjee, Dr. Kasturi Sahay; Dr. Manish Prasad Rajak, Dr. Ashish Mohan, Sephalika Sagar. Decoding Gen Z: Unraveling Workforce Preferences, Consumer Behavior, and Financial Decision- Making in The IR 4.0. ES 2025, 21 (1), 258-268. https://doi.org/10.69889/dmv67406.
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How to Cite

(1)
Sidharth Raja Halder, Avirup Mukherjee, Dr. Kasturi Sahay; Dr. Manish Prasad Rajak, Dr. Ashish Mohan, Sephalika Sagar. Decoding Gen Z: Unraveling Workforce Preferences, Consumer Behavior, and Financial Decision- Making in The IR 4.0. ES 2025, 21 (1), 258-268. https://doi.org/10.69889/dmv67406.